Frequently Asked Questions

Professional house cleaners save you a great deal of time, whether you need help with your own property where you live in Edinburgh or letting out to tenants.  Professional cleaners work quickly and efficiently using their resources, skills and experience to reach a standard of cleanliness most people cannot.   Whilst they are cleaning your home from top to bottom, you free up valuable time to work, study, exercise, spend time with family or simply get more enjoyment from your free time, while the experts get to work.  Once you have used our team and you have a clean house you will definitely be using them again. Please read our reviews for House Cleaning Edinburgh on Google were we are highly recommended by our wonderful clients and then get in touch with us.

Please get in touch by giving us a call or using the contact form on our Contact page. From there, our manager Chris will get in touch with you to arrange the next steps.

At the moment, the majority of our clients are based in and around Edinburgh and the Lothians. If you are based slightly out with these areas, please feel free to get in touch and we will let you know if we are able to accommodate your location.

Some customers may wish to use only environmentally friendly cleaning products in their home.  Our house cleaning Edinburgh team can advise on which products to stock for the tasks they need, or help them order from a reputable company so that they may keep these within their home for our regular cleaning visits. Please note: we do not bring our own cleaning equipment unless you have specifically arranged for this.

Some people are concerned about letting ‘strangers’ come into your home to clean.  Do not worry, that’s perfectly normal, we fully understand our customers need for safety, security and discretion.  It is of utmost importance to select a cleaning company that only employs fully vetted, background-checked staff.  At PolishedScot all our staff are PVG background checked and are fully insured under our company policy which insures our services at your property for up to £5m. 

As a proudly LGBT owned company, we pride ourselves on ensuring that our customers from the LGBT community will feel comfortable when working with our team. We understand that for some people in the LGBT community, it can feel awkward or even embarrassing feeling you have to “out” yourself when people come to work in your home, or even hiding your partner away so as to avoid this issue being revealed. Our staff are selected to match with the inclusive values of the company. You can be assured that you will never feel uncomfortable about being yourself when a member of our team comes to work at your home.